退款政策
1. EXCHANGES:
- ITEMS CAN BE EXCHANGED WITHIN 10 DAYS OF RECEIPT, ITEMS MUST BE UNUSED, UNDAMAGED AND TAGS ARE NOT TO BE REMOVED.
- MERCHANDISE SOLD AT DISCOUNTED SALE PRICE CAN BE EXCHANGED.
- THE SHIPPING FEES INCURRED IN THE EXCHANGE FROM YOUR LOCATION TO US ARE AT YOUR COST.
- IN CASE THE SIZE PURCHASED DOESN'T CORRECTLY FIT AN EXCHANGE WILL BE PROVIDED.
2. RETURNS & REFUNDS:
- ITEMS CAN BE RETURNED WITHIN 10 DAYS OF RECEIPT, ITEMS MUST BE UNUSED, UNDAMAGED AND TAGS ARE NOT TO BE REMOVED. THE REFUND WILL BE PAID 2 DAYS AFTER WE RECEIVE THE ITEM.
- MERCHANDISE SOLD AT DISCOUNTED SALE PRICE CAN'T BE RETURNED.
- THE SHIPPING FEES INCURRED IN THE RETURN FROM YOUR LOCATION TO US ARE AT YOUR COST.
- IN THE UNLIKELY EVENT THAT YOU RECEIVE AN ITEM THAT HAS A MANUFACTURING FAULT, A REFUND WILL BE OFFERED. THE SHIPPING FEES WILL BE AT OUR COST.
- IF WE SENT YOU THE WRONG ITEM, THE SHIPPING FEES WILL BE AT OUR COST.
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WE RESERVE THE RIGHT NOT TO ACCEPT ARTICLES RETURNED OUT OF THE SET PERIOD, OR WHICH ARE NOT IN THE SAME CONDITION AS THEY WERE SHIPPED.
WE MAY CHANGE THESE TERMS OF SALE AT ANY TIME. WE ALSO RESERVE THE RIGHT TO AMEND OR REMOVE ANY CLAUSES AND ANY TIME AND WITHOUT NOTICE.
If you need help, please email us at: info@nanos.hk